In the season premiere, Chelsea mistakenly leaves a pile of papers lying around the office for Jiffy to find. Turns out, Jiffy has stumbled upon feedback that the network has retrieved from a focus group all about Chelsea's crew of misfits! When Jiffy shares the reviews with his coworkers, they all fight to save their jobs by changing parts of themselves that were criticized. Meanwhile, Chelsea invites the whole gang to a fundraising event which they all blindly accept.

Jiffy's fellow writers believe that Hank, the studio's aging maintenance man, has a gay crush on Jiffy. Sarah doesn't like that Chris has jumped on the bandwagon to give himself a fake assistant. Chelsea enacts a specific punishment for Brad for being late to meetings. Heather uses a black doll in a baby's car seat to be able to drive to work in the carpool lane.

Heather thinks Chelsea's love life needs some spice, and Chris suggests she date someone in the "Chelsea Lately" production crew. See if Chelsea will make a love connection with crew member Andy. Plus, the staff is pranked by an unexpected masseur. Meanwhile, Brad forgets his employee badge at home--and the security guard at the Universal Studios won't let him on the lot without it, so he spends the day trying to sneak past the guard.

Kate Beckinsale insults Chelsea for her lack of physical fitness and Chelsea decides to dictate part of Kate's health regimen to her writing staff: a five day juice cleanse. Heather receives a largely inaudible angry voice message from Chelsea. Heather does whatever she can to figure out if Chelsea is indeed angry at her, or if Chelsea pocket dialed and that the screaming was directed at someone else. And someone has damaged Fortune's car in the parking lot in an apparent hit and run.

The writing staff is excited by the news that Ross will once again be hosting the show tomorrow. Chelsea does whatever she can to make her staff like her as much as they seem to like Ross. Brad and Jiffy, notice that Chelsea's dog Jackie seems to be going down on Heather. Chuy seems to be on a self-empowerment movement. He mentions that he is because of his friend "Melissa".

Sarah goes on a date with T.J. Miller, who gets physical. Chelsea offers the staff a writers retreat in Cabo, which conflicts with Heather's schedule. She bumps the other event, but comes to regret it.

Chelsea comes face-to-face with the Kardashians; Sarah and Jen get into a fight; the gang avoids the voice over guy, Mike Rock.