Helen deals with a nuisance claim and Roz makes Helen attend a staff training session with Lindy Baxter Smythe. Ray is shredding for a reunion and the office acquires a new photocopier.

Roz announces a new business venture and Ray entrusts Helen with the firm's most prestigious client. Helen meets with an influencer who wants to make a video will and George receives a gift.

Helen meets with two estranged brothers to broker a compromise over their mother's will, while Ray and George try to get rid of a rogue pigeon. Dad and Viktor worry that Helen doesn't have a social life.

Helen steps up to do Ray's regular probate information talk at the local library and Roz is pursued by a gentleman caller. Helen searches for a priceless family heirloom that has gone missing in an estate clean up.

George is overworked and Roz is having trouble finding a suitable assistant. Helen needs to ascertain the correct beneficiary of a large charity bequest and has to take the matter to court.