Drew's pastor convinces him to volunteer at a seniors' center, where the residents have a reputation for being difficult. Mr. Wick hears about it and convinces Mrs. Louder to require all the employees to "volunteer" at retirement homes for the good publicity. Gus, a resident at the retirement home, talks Drew into taking the seniors to the store so they help with inventory. Gus takes a bunch of photographs and tells a local news station that Drew is abusing the residents. The elderly start picketing Winfred-Louder and Drew is at risk for losing his job.