In an effort to get more time off to search for his wife and kids, Tommy joins the new firehouse’s Barbershop Quartet. Meanwhile back at the old station, Lou and Chief Reilly conspire to get Tommy back, but the rest of the crew has grown fond of his replacement.

Tommy copes with a tragedy. Jerry must decide what to do when his wife's condition worsens. Sean has a crisis of faith. Lou learns some shocking facts about Candy. And the crew responds to a multi-level building fire with people trapped inside.