Rachelle Mendez — Producer

Episodes 76

Waste Management

0%
February 7, 201042m
1x1

Larry O'Donnell, President and C.O.O. of Waste Management, works alongside his employees, cleaning porta-potties, sorting waste, collecting garbage from a landfill and even being fired for the first time in his life.

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Hooters

0%
February 14, 201042m
1x2

When Cory G. Brooks, the president and CEO of Hooters goes undercover, he struggles to keep up in a fast-paced kitchen and is forced to take action when a restaurant manager steps out of line.

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7-Eleven

0%
February 21, 201042m
1x3

The CEO and President of 7-Eleven, Joe DePinto, goes undercover in his own company where he discovers that one of his corporate policies has not been implemented on the frontlines and later finds himself inspired by one of his delivery driver's approach to life.

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White Castle

0%
February 28, 201042m
1x4

Dave Rife goes under cover in one of his White Castle restaurants. However, things don't go as easy as planned when he accidentally mishandles some of the bakery equipment.

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Churchill Downs

0%
March 14, 201042m
1x5

Bill Carstanjen, President & COO of Churchill Downs, goes undercover at his own racetracks. This however proves difficult as he is afraid of horses.

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GSI Commerce

0%
March 21, 201042m
1x6

Michael G. Rubin, Chairman, President and CEO of GSI Commerce, the e-commerce giant behind numerous top U.S. retailers, goes undercover in his own company, where he discovers that rushing through a task can result in injury to others, and that his packing and shipping skills are not up to company standards.

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Herschend Family Entertainment

0%
March 28, 201042m
1x7

Joel Manby, President and CEO of Herschend Family Entertainment goes undercover in his own company where he meets a young man aspiring for his job, and finds that it might be easier to run a boardroom than to captain a boat full of kids.

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Roto-Rooter

0%
April 4, 201042m
1x8

President and COO of Roto-Rooter Rick L. Arquilla goes undercover in his own company and finds himself overwhelmed with emotion while working alongside several employees who force him to reflect on his past as well as his future legacy as the boss of their company.

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1-800-Flowers

0%
Season Finale
April 11, 201042m
1x9

Chris McCann, President and COO of 1-800-FLOWERS, America's largest florist and online gift shop, goes undercover and is later forced to reveal his true identity on the season finale of Undercover Boss.

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Choice Hotels

0%
September 26, 201042m
2x1

Steve Joyce hits the frontlines of his own company, which includes such popular hotel franchises as Comfort Inn, Econo Lodge, Quality and Cambria Suites, and receives an exhausting, up-close look at the industry.

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Great Wolf Resorts

0%
October 3, 201042m
2x2

Kim Schaefer, CEO of Great Wolf Resorts, North America's largest family of indoor waterpark resorts, struggles to keep pace working in an aquatic center and gets her hands dirty when she responds to a call no waterpark employee wants to receive.

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DirecTV

0%
October 10, 201042m
2x3

Mike White, Chairman, President and CEO of DIRECTV, the world's most popular video service goes undercover in his own company where he discovers that employees are spending their own money for a specific piece of equipment.

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Frontier Airlines

0%
October 17, 201042m
2x4

Bryan Bedford, Chairman of the Board, President and CEO of Frontier Airlines, goes undercover in his own company, where he "gets christened" while emptying a plane's lavatory and discovers how company-wide pay cuts are impacting his employees.

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NASCAR

0%
October 24, 201042m
2x5

Steve Phelps, SVP and Chief Marketing Officer for NASCAR, the #1 spectator sport in the U.S., goes undercover with one of the sport's pit crews and also struggles to keep pace working alongside a grounds crew preparing for the "Daytona 500."

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Chiquita

0%
October 31, 201042m
2x6

Fernando Aguirre, Chairman and CEO of Chiquita, one of the largest producers of fruits and vegetables in the world, is unable to perform a physically demanding job at their flagship factory and has to be removed from the line.

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Chicago Cubs

0%
November 7, 201042m
2x7

Todd Ricketts, one of the owners of the Chicago Cubs, goes undercover within one of baseball's most famous franchises and fights for the chance to redeem himself after being let go on the second day.

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Lucky Strike Lanes

0%
November 14, 201042m
2x8

Steven Foster, Co-Founder and CEO of Lucky Strike Lanes, one of the nation's largest chains of upscale bowling alleys, takes an emotional trip inside his own company where among other things, he hits the streets as a walking bowling pin.

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Subway

0%
November 21, 201042m
2x9

Don Fertman, the Chief Development Officer for SUBWAY restaurants, one of the world's largest food franchises, goes undercover where he learns endless sandwich combinations while being trained by one of the toughest, no-nonsense employees ever

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ABM

0%
December 5, 201042m
2x10

Henrik Slipsager, President and CEO of ABM Industries, one of the nation's largest facilities services contractors, offering janitorial, engineering, parking and security services for thousands of clients, takes a journey within his own corporation.

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Johnny Rockets

0%
December 12, 201042m
2x11

John Fuller, President and CEO of Johnny Rockets, one of the nation's largest chains of retro-themed restaurants, goes undercover to work in a restaurant for the first time in his career.

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Norwegian Cruise Line

0%
January 2, 201142m
2x12

Kevin Sheehan, President and CEO of Norwegian Cruise Line, finds himself in uncharted territory when he's asked to lead nearly 1,000 party-goers in a line dance, and is later forced to reveal his true identity after being recognized by an employee.

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UniFirst

0%
January 9, 201142m
2x13

Ronald Croatti, President and CEO of UniFirst, one of the nation's largest producers of workwear and uniforms, dons a "hippie" look during his undercover mission, where he finds himself struggling to keep pace with the fast-moving assembly line.

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Belfor

0%
January 16, 201142m
2x14

Sheldon Yellen, the CEO of BELFOR, the world's largest disaster restoration company, goes undercover and becomes frustrated while struggling to hang drywall. Also, the boss unexpectedly reveals himself while working alongside an employee.

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Mack Trucks

0%
February 20, 201142m
2x15

When Mack Trucks CEO Denny Slagle goes under cover, he accidentally brings the plant's assembly line to a halt and discovers a rumor about the company.

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City of Cincinnati

0%
March 6, 201142m
2x16

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United Van Lines

0%
March 13, 201142m
2x17

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MGM Grand

0%
March 20, 201142m
2x18

Scott Sibella, the President and COO of the MGM Grand in Las Vegas, goes undercover in his company.

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Synagro

0%
March 27, 201142m
2x19

Bill Massa, the President and CEO of Synagro, goes undercover in his company.

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Baja Fresh

0%
April 10, 201142m
2x20

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BrightStar

0%
April 17, 201142m
2x21

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University of California, Riverside

0%
Season Finale
May 1, 201142m
2x22

University of California, Riverside Chancellor Tim White goes under cover as a teaching assistant for 200 organic chemistry students, and works with the track team.

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Diamond Resorts International

0%
January 15, 201242m
3x1

Stephen J. Cloobeck, Chairman and CEO of Diamond Resorts International goes undercover at his resorts.

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The Dwyer Group

0%
January 22, 201242m
3x2

Dina Dwyer-Owens, Chairwoman and CEO of The Dwyer Group goes undercover in her company. The Dwyer Group provides plumbing services, electrical work, and landscaping services.

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Kendall-Jackson Wine Estates

0%
January 29, 201242m
3x3

Rick Tigner, President of Kendall-Jackson Wine Estates goes undercover in his Luxury wine company.

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Checkers & Rally's

0%
February 17, 201242m
3x4

Checkers and Rally's CEO Rick Silva works undercover at his burger restaurants.

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American Seafoods

0%
February 24, 201242m
3x5

American Seafoods CEO Bernt Bodal works undercover at his company.

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Popeyes Louisiana Kitchen

0%
March 2, 201242m
3x6

Popeyes Louisiana Kitchen Chief Talent Officer Lynne Zappone works undercover at her restaurants.

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Oriental Trading Company

0%
March 9, 201242m
3x7

Oriental Trading Company CEO Sam Taylor works undercover at his company.

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Yankee Candle

0%
March 30, 201242m
3x8

Yankee Candle Company CEO works undercover at his company's retail stores and packaging center.

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TaylorMade Golf Company

0%
April 6, 201242m
3x9

CEO Mark King goes inside every department of his company TaylorMade Golf.

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Budget Blinds

0%
April 13, 201242m
3x10

CEO and co-founder of Budget Blinds Chad Hallock goes undercover as an ex-artist named Tom. He works as a blinds builder and a blinds hanger, but has a hard time at both.

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Philly Pretzel Factory

0%
April 27, 201242m
3x11

CEO of the Philly Pretzel Factory Dan DiZio goes undercover in his company. He makes and delievers pretzels. However, at one franchise, he may have a hard time staying undercover.

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Fastsigns International

0%
May 4, 201242m
3x12

CEO and President Catherine Monson goes undercover at FASTSIGNS International.

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MasTec

0%
Season Finale
May 11, 201242m
3x13

MasTec CEO Jose Mas goes under cover and receives an explosive surprise.

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Modell's Sporting Goods

0%
November 2, 201242m
4x1

Modell's Sporting Goods CEO Mitchell B. Modell goes under cover.

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Tilted Kilt

0%
November 9, 201242m
4x2

Tilted Kilt President Ron Lynch goes under cover.

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Cinnabon Inc.

0%
November 16, 201242m
4x3

Cinnabon Inc. President Kat Cole goes under cover.

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Diamond Resorts: Take 2

0%
November 30, 201242m
4x4

International CEO Stephen J. Cloobeck goes under cover for a second time to check in on a new property acquisition.

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Postnet

0%
December 7, 201242m
4x5

When PostNet CEO Steve Greenbaum goes under cover, he meets a veteran adjusting to civilian life and encounters struggling franchise owners.

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Mood Media

10%
January 4, 201342m
4x6

Lorne Abony, CEO and Chairman of Mood Media, a leading in-store media specialist that uses a mix of music, visual and scent media to help its clients communicate with consumers, goes undercover.

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Kampgrounds of America (KOA)

0%
January 11, 201342m
4x7

Kampgrounds of America CEO Jim Rogers works undercover at his company.

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Moe's Southwest Grill

0%
January 18, 201342m
4x8

Moe's Southwest Grill president Paul Damico works undercover at his company.

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Boston Market

0%
February 1, 201342m
4x9

While Boston Market Chief Brand Officer Sara Bittorf is under cover, she terminates an employee and struggles to manage a busy drive-thru window.

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O'Neill Clothing

0%
February 22, 201342m
4x10

While he is undercover, O'Neill Clothing CEO Toby Bost is in a difficult position when an employee crosses the line.

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Squaw Valley

0%
March 8, 201342m
4x11

CEO Andy Wirth, of Squaw Valley and Alpine Meadows, goes under cover and posts warning signs on the top of an unsafe cliff; Olympic gold-medalist Jonny Moseley participates in a ruse with Wirth.

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Fatburger

0%
April 5, 201342m
4x12

When Fatburger CEO Andy Wiederhorn goes under cover he learns that some employees are dealing with payroll issues and broken equipment.

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ADT

0%
April 12, 201342m
4x13

When ADT Chief Marketing and Customer Officer Tony Wells goes under cover, he struggles to make a sale and deals with a life-or-death situation when answering a call.

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Retro Fitness

0%
April 26, 201342m
4x14

Retro Fitness CEO Eric Casaburi goes under cover and encounters an employee who hates customers.

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Orkin

0%
May 3, 201342m
4x15

Rollins, Inc., President John Wilson tackles a major cockroach infestation and faces swarming bees when he goes under cover.

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Epic Employees

0%
May 10, 201342m
4x16

Intriguing employees featured in past episodes discuss how the show has impacted their lives.

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Epic Bosses

0%
Season Finale
May 17, 201342m
4x17

Intriguing bosses from past episodes discuss how the show impacted their lives.

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Twin Peaks

0%
September 27, 201342m
5x1

Twin Peaks CEO Randy Dewitt goes under cover at the sports bar and grill chain, with the help of franchise owner -- and "Undercover Boss" alum -- Coby Brooks.

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Loehmann's

0%
October 4, 201342m
5x2

When Loehmann's CEO Steven Newman goes under cover, he feels uncomfortable helping female customers shop for undergarments.

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Donato's

0%
October 11, 201342m
5x3

Donato's Chairwoman Jane Grote Abell goes under cover and discovers that pizza isn't the only thing getting baked at one store.

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Buffets, Inc.

0%
October 18, 201342m
5x4

Buffets, Inc. CEO Anthony Wedo encounters an employee with a nasty attitude and learns how to work the grill station while he is undercover.

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Menchie's

0%
October 25, 201342m
5x5

Menchie's frozen yogurt franchise CEO Amit Kleinberger goes undercover at a dairy farm and a kids birthday party.

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Alfred Angelo

0%
November 1, 201342m
5x6

Paul Quentel, President of Alfred Angelo, one of the largest bridal retailers in the U.S., is inspired after working with a hard-working, hearing impaired employee. Also, the boss isn't afraid to get in touch with his feminine side as he helps brides find their perfect wedding dress.

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Family Dollar

0%
November 8, 201342m
5x7

Mike Bloom, President and COO of Family Dollar Stores, one of the largest discount retail companies in the country, faces his fear of heights when learning to operate a forklift that takes him 35 feet into the air. Also, the boss nearly blows his rock 'n' roll disguise when one employee invites him to a jam session.

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Dutch Bros. Coffee

0%
November 15, 201342m
5x8

Dutch Bros. Coffee co-founder and president Travis Boersma works under cover on a coffee plantation in El Salvador.

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Undercover Boss: Busted!

0%
November 22, 201342m
5x9

Seven previously featured "Bosses" discuss the challenges they had with keeping their identity undercover. Also, they provide updates on some of their memorable employees.

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Massage Heights

0%
December 13, 201342m
5x10

Massage Heights COO Shane Evans must overcome her aversion to touching other people when she goes under cover.

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Mohegan Sun Casino

0%
January 17, 201442m
5x11

Mohegan Sun Chairman Bruce "Two Dogs" Bozsum goes under cover.

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Hudson Group

0%
January 31, 201442m
5x12

Hudson Group CEO Joe DiDomizio goes on an undercover mission.

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Utah Jazz

0%
February 28, 201442m
5x13

Greg Miller, CEO of the Utah Jazz, one of the most recognizable basketball organizations in the NBA, attempts to make halftime history when he works undercover with their infamous Dunk Team. Also, the boss' team spirit is put to the test when he is asked to become a human basketball hoop as a member of the Interactive Team.

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Undercover Employee

0%
March 7, 201442m
5x14

For the first time on UNDERCOVER BOSS, three previously featured bosses - Amit Kleinberger, CEO of Menchie's; Randy Dewitt, Co-Founder and CEO of Twin Peaks; and Steve Greenbaum, CEO and Co-Founder of PostNet - send an employee undercover for a second look inside their companies.

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Sky Zone

0%
Season Finale
March 14, 201442m
5x15

Jeff Platt, CEO of Sky Zone, the world’s first indoor trampoline park, jumps into action as a referee for a children’s dodgeball game. On another assignment, the 29-year-old boss – the youngest in the show’s history – has trouble hiding his in-depth knowledge of the company when working in community relations.

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