Journalist Alice Hines discovers the world of Twin Flames Universe, an online group run by Jeff and Shaleia Divine. Twin Flames Universe guarantees that, through its teachings, members will find harmonious union and the romance of eternity with their ultimate lover - their ‘twin flame.’

Jeff and Shaleia train their students as coaches to expand their business. As members delve into the universe, Jeff and Shaleia pressure members into relationships that challenge their personal boundaries and comfort zones, leading them to question the Twin Flame Universe. Are Jeff and Shaleia’s teachings truly divine or is this all a scam?

Alice travels to meet with Jeff and Shaleia at their Michigan mansion. Disturbing truths are uncovered about the group. Members are pressured to transition genders. Bullying, coercion, and intimidation rise as members find it hard to escape Jeff and Shaleia’s hold over them.