In the first episode, friends of the Princess speak about how what was described as the fairy tale wedding of Lady Diana Spencer to Prince Charles was in fact a mirage. The public images of happiness were superficial, and a decade of betrayal was to inspire in the Princess an anger and desire for public recognition of her private pain.

The second programme examines how and why the interview that stunned the nation and threw the monarchy into a constitutional crisis took place and those who were present describe what happened in the room when the interview was recorded.